Refund policy

Returns & Refunds

Returns made easy

To return your items, please click the button below.
FIND YOUR ORDER

  1. Click the button above and fill in the requested information. This will generate a return mailing label.
  2. Print the return mailing label.
  3. Pack your item(s) you would like to return with the original packing slip included and apply the mailing label to the exterior of your package.
  4. Mail your package by dropping it off at any FedEx location.
  5. Once we have received your item(s), please allow 5 business days to see the amount returned to your original form of payment. The cost of the return shipping will be deducted from the total amount refunded. 

Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.

We are not responsible for lost or stolen packages

  • All items marked as final sale are non-refundable. 
  • Merchandise must be returned within 30 days.
  • Merchandise must not be worn, altered, or washed.
  • Merchandise must have all tags attached and be returned in original packaging.
  • Merchandise returned without the original security tag, or a damaged security tag, may not qualify for a refund.
  • Footwear must include the original shoe box in its original condition, without postal labels. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
  • Julia Post Jewelry can only be exchanged within 30 days with the tags intact - No Refunds.

Uniforme Los Angeles monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

All items marked as final sale are non-refundable. 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at orders@uniforme.la.